Privacy Policy
Last updated: June 26, 2026
DigitalChiselCo ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit digitalchiselco.com (the "Site") or make a purchase.
1. Information We Collect
Information you provide
- Account and checkout: name, email address, billing address, and payment details (processed securely by our payment provider — we never store card numbers).
- Newsletter and membership: email address and name when you subscribe or sign up for a membership plan.
- Support: any information you send when contacting us by email.
Information collected automatically
- Usage data: pages visited, time spent, referring URL, browser type, device type, and IP address.
- Cookies: we use essential cookies for cart functionality and session management. We do not use advertising or tracking cookies.
2. How We Use Your Information
- Process and fulfill your orders and deliver download links.
- Send order confirmations, download access, and membership updates.
- Send promotional emails (only if you opted in — you can unsubscribe anytime).
- Improve the Site, fix bugs, and analyze usage patterns.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We share data only with:
- Payment processor: to process transactions securely (as Merchant of Record, they handle billing, tax, and compliance).
- Email provider: to send transactional and marketing emails.
- Hosting provider: our Site is hosted on Netlify; data is stored on Supabase (both industry-standard, SOC 2 compliant).
- Legal requirements: if required by law, regulation, or valid legal process.
4. Data Retention
We retain your data for as long as necessary to provide our services and fulfill legal obligations. Order records are kept for accounting purposes. You can request deletion of your account and personal data at any time by emailing us.
5. Data Security
We use industry-standard security measures including HTTPS encryption, secure authentication, and row-level database security to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of marketing emails at any time (click "unsubscribe" in any email).
- Lodge a complaint with your local data protection authority.
7. Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective upon posting. We encourage you to review this page periodically.
9. Contact
Questions about your privacy? Contact us at jolly@digitalchiselco.com.