Instant digital download · Commercial use included · 4.8★ from 776 reviews
DigitalChiselCo bas-relief carving: from 3D design to STL to the finished carved panel
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Terms of Service

Last updated: June 27, 2026

Welcome to DigitalChiselCo ("we," "us," or "our"). DigitalChiselCo is a trade name of an independently operated sole proprietorship ("the Operator"). By accessing or using our website at digitalchiselco.com (the "Site") and purchasing any digital products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater) to make a purchase. By placing an order you confirm that you meet this requirement.

2. Products and Services

DigitalChiselCo sells digital STL files designed for CNC routers and 3D printers, and laser engraving via a depth map. All products are digital downloads — no physical items are shipped.

3. Merchant of Record

Payments on this Site are processed by Paddle (paddle.com), our authorised reseller and Merchant of Record. When you place an order, Paddle is the seller of the transaction for tax and consumer-protection purposes. Paddle handles billing, fraud prevention, sales tax / VAT / GST calculation and remittance, and chargebacks. Your purchase receipt is issued by Paddle on our behalf.

The Paddle company you contract with depends on where you buy from:

  • United States: Paddle.com Inc., incorporated in the United States, 3811 Ditmars Blvd #1071, Astoria, New York, NY 11105-1803, USA.
  • Canada: Paddle.com (Canada) Ltd., incorporated in Canada, 22 Adelaide Street West, Suite 3400, Toronto, Ontario, M5H 4E3, Canada.
  • All other countries: Paddle.com Market Limited, registered in England and Wales, company number 08172165, 30 Old Bailey, London, EC4M 7AU, United Kingdom.

Paddle’s customer terms and refund interactions are described in Paddle’s Buyer Terms. The Operator's own additional commitments — including license terms and the refund window described below — apply in parallel.

4. Account and Purchases

  • You may purchase as a guest or create an account.
  • You are responsible for providing accurate billing and contact information.
  • All prices are listed in US Dollars (USD). Applicable sales tax / VAT / GST is calculated and collected by Paddle at checkout based on your billing location, in line with local law.
  • Payment card data is processed by Paddle. We never see or store card numbers.

5. Digital Delivery

  • After successful payment, you will receive download access via email and on your account dashboard at digitalchiselco.com/account.
  • Download links remain active for an unlimited period unless otherwise stated, but you are encouraged to download and back up purchased files promptly.
  • It is your responsibility to maintain your own backup of purchased files.

6. License and Usage Rights

  • Personal and commercial use: You may use the STL files to create physical carved, printed, or engraved items for personal use, gifts, or for sale.
  • Prohibited: You may not resell, redistribute, share, sublicense, or make available the digital STL files themselves in any form — including modified versions.
  • No transfer: Your license is non-transferable. You may not give, sell, or share your download access with others.

7. Intellectual Property

All designs, images, logos, and content on this Site are the intellectual property of the Operator or its designers and are protected by copyright law. Unauthorized reproduction or distribution is prohibited.

8. Membership Plans

  • Membership plans provide a fixed number of STL files per month for a single one-time payment covering the entire plan duration.
  • Memberships are non-recurring — there is no automatic renewal. You will not be charged again after the initial purchase.
  • Membership files are subject to the same license terms as individual purchases.

9. Refunds

Our refund window and the situations in which a refund will be issued are described in our Refund Policy. Approved refunds are processed by Paddle to your original payment method.

10. Limitation of Liability

To the maximum extent permitted by law, DigitalChiselCo and the Operator provide files "as is" and are not liable for any damages arising from the use of our files, including but not limited to: machine damage, material waste, personal injury, or loss of profits. You use all files at your own risk and are responsible for verifying compatibility with your equipment and materials.

11. Termination

We reserve the right to suspend or terminate your access to the Site if you violate these Terms, engage in fraudulent activity, or redistribute our digital files.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the Site after a change constitutes acceptance of the updated Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the country in which the Operator is established, without regard to conflict-of-laws principles. Please raise any dispute with us by email first: almost everything is resolved that way within a day. Because Paddle.com Market Ltd is the Merchant of Record for every purchase, your rights as a buyer, including refunds and chargebacks, run against Paddle under their buyer terms, and nothing in this clause limits any consumer rights you have under the mandatory laws of your own country of residence.

14. Contact

Questions about these Terms? Reach the Operator at jolly@digitalchiselco.com or via our contact page.